slo100 Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") is issued by slo100 ("slo100", "we", "us", "our") and applies to all personal data collected, processed, stored, and disclosed by slo100 in connection with the operation of the slo100 online gaming platform at slo100.lat ("Platform") and any associated services.

slo100 acts as the personal information controller with respect to all personal data processed under this Policy, as that term is defined in Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), and its implementing rules and regulations issued by the National Privacy Commission ("NPC").

By registering for a slo100 account, accessing the Platform, or otherwise using slo100's services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not consent, you must not create an account or use the Platform.

This Policy should be read together with slo100's Terms & Conditions, which form an integral part of the agreement between you and slo100.

2. Personal Data We Collect

2.1 Account Registration Data

When you create a slo100 account, we collect the following personal information:

• Full legal name as it appears on your government-issued identification;
• Date of birth (used to verify you are 21 years of age or older, as required by PAGCOR);
• Residential address, including barangay, city or municipality, province, and region;
• Email address and mobile phone number;
• Username and encrypted account password;
• Nationality and country of residence.

2.2 Identity Verification (KYC) Data

To comply with PAGCOR licensing requirements and Philippine anti-money laundering laws, slo100 is required to verify the identity of all players. During the KYC (Know Your Customer) process, we may collect:

• Copies of government-issued identification documents, such as a Philippine passport, SSS ID, GSIS ID, Unified Multi-Purpose ID (UMID), PhilSys National ID, driver's license, or PRC ID;
• Proof of residential address, such as a utility bill or bank statement issued within the past three months;
• Selfie photographs or video verification for liveness checks;
• Proof of payment method ownership, where required by our compliance team.

2.3 Transaction and Financial Data

When you make deposits or withdrawals on the slo100 Platform, we collect:

• GCash or Maya account numbers used for transactions;
• Bank account details for bank transfer transactions (BPI, BDO, Metrobank, InstaPay);
• Transaction amounts, dates, and reference numbers;
• Deposit and withdrawal history within your slo100 account.

slo100 does not store full credit card numbers or CVV codes. All payment processing is handled by licensed payment gateways.

2.4 Gaming Activity Data

slo100 automatically records the following gaming activity data as part of normal platform operations:

• Games played, wager amounts, wins, losses, and session durations;
• Bonus usage, promotional participation, and wagering requirement progress;
• Responsible gaming tool settings, including deposit limits and self-exclusion status.

2.5 Technical and Device Data

When you access the slo100 Platform, our systems automatically collect certain technical information, including:

• IP address and geolocation data (used to verify you are accessing the Platform from the Philippines);
• Device type, operating system version, and browser type and version;
• Session timestamps, page views, and Platform navigation patterns;
• Cookies and similar tracking technologies, as described in Section 8 below.

2.6 Communications Data

When you contact slo100's customer support team via live chat or email, we retain records of those communications, including the content of messages exchanged, timestamps, and the nature of any issue raised or resolved.

3. Legal Basis for Processing

slo100 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing is required to perform the contract between you and slo100 — i.e., to create and manage your account, process deposits and withdrawals, and provide gaming services;
• Legal obligation: Processing is required for slo100 to comply with applicable Philippine law, including PAGCOR licensing regulations, the Anti-Money Laundering Act (RA 9160, as amended), and the DPA itself;
• Legitimate interests: Processing is necessary for slo100's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided these interests are not overridden by your fundamental rights;
• Consent: For processing activities not covered by the above bases, such as marketing communications, slo100 relies on your explicit consent, which you may withdraw at any time.

4. How We Use Your Personal Data

slo100 uses the personal data it collects for the following purposes:

• Creating, maintaining, and managing your slo100 account;
• Verifying your identity and age (21+ requirement) as mandated by PAGCOR;
• Processing deposits, withdrawals, and other financial transactions;
• Detecting, investigating, and preventing fraud, money laundering, and other prohibited activities;
• Complying with AML/CTF reporting obligations to the Anti-Money Laundering Council (AMLC);
• Monitoring gaming activity for responsible gaming purposes and enforcing self-exclusion requests;
• Providing customer support services;
• Sending transactional communications related to your account (deposit confirmations, withdrawal notices, security alerts);
• Sending promotional communications and marketing materials, where you have opted in to receive them;
• Improving the Platform through analysis of usage patterns and player feedback;
• Complying with legal obligations and responding to requests from authorized Philippine regulatory or law enforcement authorities.

5. Disclosure of Personal Data to Third Parties

5.1 Service Providers

slo100 shares personal data with carefully selected third-party service providers who assist in operating the Platform. These include payment processing partners (GCash, Maya, BancNet, and affiliated banks), KYC and identity verification providers, game content providers and live dealer studio operators, cloud hosting and infrastructure providers, and cybersecurity and fraud prevention services. All service providers are contractually bound to process personal data only on slo100's instructions and to maintain data security standards consistent with Philippine law.

5.2 Regulatory and Law Enforcement Authorities

slo100 is legally required to disclose personal data to regulatory and law enforcement authorities where mandated by Philippine law. This includes mandatory reporting to PAGCOR in connection with licensing compliance, mandatory suspicious transaction reporting to the Anti-Money Laundering Council (AMLC), and disclosure in response to lawful orders from Philippine courts or law enforcement agencies.

5.3 No Sale of Personal Data

slo100 does not sell, rent, license, or trade your personal data to any third party for commercial purposes. Your data is not shared with advertisers, data brokers, or any entity unconnected with the delivery of slo100's services.

6. Data Retention

slo100 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected and to comply with applicable legal obligations. The following retention periods apply:

• Account data and KYC records: Retained for a minimum of five (5) years following account closure, as required by the Anti-Money Laundering Act;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• Gaming activity logs: Retained for three (3) years from the date of the relevant session;
• Customer support communications: Retained for two (2) years from the date of the last communication in a given interaction;
• Marketing preferences: Retained until you withdraw consent or close your account.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be attributed to an identifiable individual.

7. Data Security

slo100 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and slo100's servers;
• Encryption of sensitive personal data at rest using industry-standard encryption algorithms;
• Multi-factor authentication (MFA) options for player accounts;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security vulnerability assessments and penetration testing;
• Intrusion detection systems and 24/7 security monitoring;
• Employee training on data privacy and information security obligations.

While slo100 takes all reasonable precautions to secure your personal data, no online platform can guarantee absolute security. In the event of a security incident affecting your personal data, slo100 will comply with its mandatory breach notification obligations under NPC Circular No. 16-03.

8. Cookies and Tracking Technologies

8.1 What Are Cookies

Cookies are small text files stored on your device when you visit the slo100 Platform. slo100 uses cookies and similar tracking technologies to operate the Platform, improve your experience, and analyze usage patterns.

8.2 Types of Cookies Used

• Strictly necessary cookies: Required for the Platform to function. These include session authentication cookies and security tokens. You cannot opt out of these cookies without ceasing to use the Platform.
• Functional cookies: Used to remember your preferences, such as language settings, and to maintain your account session.
• Analytical cookies: Used to collect anonymized data about how players use the Platform, helping slo100 identify issues and improve the user experience.
• Responsible gaming cookies: Used to enforce session limits and deposit restrictions you have set on your account.

8.3 Managing Cookies

You may configure your browser to refuse or delete cookies. Please be aware that disabling strictly necessary cookies will affect the functionality of the slo100 Platform and may prevent you from logging in or accessing your account.

9. Your Rights Under Philippine Law

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by slo100:

• Right to be informed: The right to know what personal data slo100 collects about you and how it is used — which this Policy is designed to fulfill;
• Right of access: The right to request a copy of the personal data slo100 holds about you;
• Right to rectification: The right to correct inaccurate or incomplete personal data in your slo100 account;
• Right to erasure: The right to request deletion of your personal data, subject to slo100's legal retention obligations;
• Right to object: The right to object to processing based on legitimate interests, including the receipt of marketing communications;
• Right to data portability: The right to receive your personal data in a structured, machine-readable format where technically feasible;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe slo100 has violated your data privacy rights.

To exercise any of the above rights, please contact slo100's Data Protection Officer via email at [email protected] with the subject line "Data Privacy Request". slo100 will respond within fifteen (15) days of receiving a verified request, as required by the DPA.

10. Cross-Border Data Transfers

Some of slo100's service providers, including game content providers and cloud infrastructure operators, may process data outside the Republic of the Philippines. Where personal data is transferred outside the Philippines, slo100 ensures that such transfers comply with the DPA and NPC regulations, and that receiving parties are bound by data processing agreements that afford a level of protection equivalent to Philippine law requirements.

11. Minors and Age Restrictions

The slo100 Platform is strictly for use by persons aged twenty-one (21) years and older. slo100 does not knowingly collect or process the personal data of anyone under 21 years of age. If slo100 discovers that personal data has been collected from a person under the minimum age, that data will be deleted immediately and the relevant account closed.

If you are a parent or guardian and believe your child has created a slo100 account without authorization, please contact us immediately at [email protected] and we will take prompt action.

12. Changes to This Privacy Policy

slo100 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. Updated versions of the Policy will be published on the Platform with a revised effective date. Where changes are material, slo100 will notify registered players via email or in-platform notification prior to the changes taking effect. Continued use of the Platform following notification of changes constitutes acceptance of the revised Policy.

13. Contact Information and Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or slo100's data processing practices, please contact our Data Protection Officer:

• Email: [email protected] (subject line: "Data Privacy Request")
• Live Chat: Available 24/7 through the slo100 Platform
• Response Time: Within 15 days of receipt of a verified request

If you are not satisfied with slo100's response to your data privacy concern, you have the right to file a complaint with the National Privacy Commission of the Philippines. Information about filing a complaint with the NPC is available through the NPC's official government channels.

This Privacy Policy was last updated on October 8, 2026. For the previous version of this Policy or to request a copy of any previous version, please contact slo100's Data Protection Officer using the contact details above.